itSynergy: Blog

What To Do If Your Business is Hacked

What To Do If Your Business is Hacked

Free June 14 “Hacking the Human” webinar to share tips for containment and address state’s new data breach notification law

PHOENIX, Ariz. (May 29, 2018) – You’re a mid-level manager and you realize your company’s sensitive data has been compromised. What do you do first? You’re the CEO of a reputable firm that has been hacked. When and how do you alert your clients? You’re a customer support representative and a message appears on your computer screen prompting you to click on a link within 15 seconds or else all of the firm’s data will be lost. What do you do?

These scary scenarios are becoming more common in the workplace, no matter the size of the company. Recent studies show that 71 percent of cyberattacks occur at businesses with fewer than 100 employees. The consequences can be disastrous – the U.S. National Cybersecurity Alliance reports that 60 percent of small companies are unable to sustain their businesses over six months after a cyberattack.

“The Arizona Department of Administration recently reported that there are 200 brute force attacks per day, 500 Trojan attacks per day, 35,000 malware attacks per month, and 500 SQL injection attacks per month,” said Michael Cocanower, president and CEO of Phoenix-based itSynergy. “Every employee in a company should be trained as to what to do if sensitive data is compromised. In addition, with the state’s new data breach notification law, it’s important to learn what your company needs to do to be compliant.”

Cocanower, a cybersecurity expert and certified ethical hacker who has been recognized nationally and locally for his IT expertise, will conduct a free, 15-minute “What To Do If You’ve Been Hacked” webinar on Thursday, June 14 at 11:30 a.m. Geared towards non-technical end users in business at any level, the webinar will include tips for containing the damage and briefly address legal and ethical concerns regarding transparency. Interested participants should register at

“Building a strong defense will help, but it’s also critical to have a response plan in place and practice it regularly, just like you would with a fire drill,” Cocanower said.

The “Hacking the Human” webinars take place at 11:30 a.m. on the second Thursday of each month. Each webinar provides useful tips to ward off cyberattacks and more complex social engineering schemes that result in theft and corporate espionage.

For more information, call itSynergy at (602) 297-2400 or visit

About Michael Cocanower, President and CEO of itSynergy

He has his black belt in the Kung Sul division of Hwa Rang Do, a Korean martial art, so it’s fitting that Michael Cocanower’s passion is helping small and medium-sized businesses defend themselves against malicious cyber intruders. A Phoenix native, Cocanower founded itSynergy in 1997, and under his leadership, the company has experienced exponential revenue growth. A long-standing Microsoft Partner, itSynergy provides strategic technology management services for small and mid-sized organizations on a fixed monthly fee. Cocanower, who holds a Certified Ethical Hacker certification from the EC-Council, has received numerous awards and widespread industry recognition throughout his career, including being named one of 20/20 Visionaries in Channel Pro Network magazine’s May 2016 issue. The magazine regularly turns to him for input on current IT trends, and called him a “shrewd and articulate observer of the SMB market.” In addition, the Arizona chapter of Entrepreneurs’ Organization (EO) recently appointed Cocanower to the board of directors as forum chair after serving two years as membership chair.

Media Contact:                

Sue Kern-Fleischer, PublicizeThis!, (602) 810-1404,



itSynergy has been providing managed IT services and outsourced technology management to small- and mid-sized businesses for over 20 years. We are seen as trusted technology advisors by clients because we partner with them for success. Our philosophy is that when technology works as it should, it supports and enhances an organization’s ability to accomplish its goals and objectives and meet business growth goals.