itSynergy has provided Holualoa Companies with excellent managed IT service for the past nine years. They stay abreast of the ever-changing cybersecurity threats and increasing sophistication of cyber-attacks and recommend safeguards to protect our network. itSynergy handles our day-to-day user issues promptly, manages IT projects professionally, and has excellent communication with management and staff.
Once again, the team at IT Synergy hit a home run! They diligently found the problem with the print center's hard coding and corrected it promptly. Shout out to Josh and Alex.
When asking for assistance, it is completed in a quick manner and with confidence that the technician has the knowledge to complete the said/asked tasks. Thank you so very much!! Alex, Dan, & Joshua. You have a team of other technicians that are awesome too, I just seem to get the top three when I need help! Again, thank you!!
TQ was not only knowledgeable and patient, but managed to make me laugh during what could just as easily have been a frustrating experience; instead it was pleasant from beginning to end.
Spoke w Michael a few minutes ago.Awesome customer service!Michael did his homework prior to making the 1st call to me, and it appears the inquiry from the vendor was legitimateThank you for your assistance!Matt