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Keep Your Cool if You Suspect Business Has Been Hacked

Keep your cool if you suspect business has been hacked, expert says

By Kathy Cline

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PHOENIX — Do not rush to clean up your business network if you think you’ve been hacked.

Phoenix cybersecurity expert Michael Cocanower said keeping a clear head is crucial.

“If you suspect you may be the victim of a cyberattack, the steps you take in the first few minutes are critical,” he said.

“Disconnect the compromised PC from the network. The next thing that you want to do: Engage an IT professional specializing in cybersecurity to assess the situation.”

Cocanower said the next step is allowing your cyberinsurance company to take a look.

“You don’t want to immediately start fixing things when there’s been a cyberattack,” he said. “Some insurance companies have been known to deny claims if they aren’t given the opportunity to do a forensic investigation.”

IT Governance, a British cybersecurity blog, said in March cybersecurity attacks are growing – especially for healthcare companies.

Wired article published Wednesday said U.S. company Exactis — which gathers information on consumers such as habits, hobbies and genders of persons’ children — exposed the data of 340 million Americans, nearly every adult in the country.

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itSynergy

itSynergy has been providing managed IT services and outsourced technology management to small- and mid-sized businesses for over 20 years. We are seen as trusted technology advisors by clients because we partner with them for success. Our philosophy is that when technology works as it should, it supports and enhances an organization’s ability to accomplish its goals and objectives and meet business growth goals.