Blog
Technology Friction is Causing You to Leak Money
In our previous post on technology friction, I talked about some common places to look for friction in your organization. I want to dive a little deeper and identify the costs associated with various sources of friction. More specifically, I want to identify the top 3 most costly points of technology friction. Once identified, my…
Are You Ready for a Major Meltdown?
Several weeks ago, the New York Stock Exchange went down for about 4 hours. While our work with small or medium business executives doesn’t have any relation to the size, sophistication, uptime requirements, or downtime cost of the NYSE systems, there are still lessons to be learned for any size organization: 1. You have to figure that…
Claim Your Identity Before the Bad Guys Do
We previously advised all of our users to claim their identity with the IRS by registering for an account on IRS.gov. Since then, the IRS has revealed that the number of identities stolen by creating fraudulent accounts was more than double what they originally revealed. They have also temporarily shut down the ability to request…
Gain a Competitive Advantage in an Uncomfortable Way
For reasons that are far beyond comprehension, somewhere along the line a large percentage of IT people have adopted an ‘us vs. them’ attitude toward how they manage technology within an organization. They become obsessively focused on a cat and mouse game of how they can keep users from doing things they don’t want them…
New OS Delivers Greater Speed and Security for Emergency Medical Services Firm
When your business is built around emergency services, you are successful because you deliver. Such is the heritage of Mediclaim Data Services, a 10-year EMS transport reimbursement firm in Phoenix, AZ. The firm not only provides billing and collection services, but generates business intelligence data that helps its clients better manage and support their businesses….