Firetrace International makes automatic fire suppression systems that are used in “micro” environments such as machines, electrical control panels, engine enclosures, and aircraft. The company has grown amazingly fast, winning customers all over the world, and rapid growth outstripped the firm’s aging IT technology. Firetrace upgraded to Windows Small Business Server 2011 Standard, which provides enhanced email services, automatic backup, easy remote access, and other capabilities. Since the upgrade, the Firetrace marketing director is able to divert about two hours a week from technology concerns to expanding the business. He and a part-time IT staffer can support more employees without adding staff, and they worry far less about email availability and mobile device security. With an improved ability to access email and files remotely, employees can respond to customers faster.