In my last post, I talked about nagging IT issues that never seem to go away. What I didn’t really dive deeply into, however, is the cost of those issues – not just in dollars and lost time, but in the morale of your employees. I think we can all agree that dealing with a … Continue reading Are Your Employees Suffering in Silence?
Almost EVERY single person that works with technology on a regular basis has at least one or two nagging issues at any given time that never really seem to go away. They report the issue to their IT person and that person comes in to ‘fix’ the problem. The fix works – for an hour, … Continue reading Why Some IT Problems Never Die
In our previous post on technology friction, I talked about some common places to look for friction in your organization. I want to dive a little deeper and identify the costs associated with various sources of friction. More specifically, I want to identify the top 3 most costly points of technology friction. Once identified, my … Continue reading Technology Friction is Causing You to Leak Money
Rather than defining a mission at itSynergy, we instead refer to the reason why we do what we do as our ’cause’. For us, our cause is what gets us out of bed in the morning and inspires us at a deep level to come into the office every day. Our cause is to remove … Continue reading Removing Technology Friction From Your Day
Several weeks ago, the New York Stock Exchange went down for about 4 hours. While our work with small or medium business executives doesn’t have any relation to the size, sophistication, uptime requirements, or downtime cost of the NYSE systems, there are still lessons to be learned for any size organization: 1. You have to figure that … Continue reading Are You Ready for a Major Meltdown?
We previously advised all of our users to claim their identity with the IRS by registering for an account on IRS.gov. Since then, the IRS has revealed that the number of identities stolen by creating fraudulent accounts was more than double what they originally revealed. They have also temporarily shut down the ability to request … Continue reading Claim Your Identity Before the Bad Guys Do
For reasons that are far beyond comprehension, somewhere along the line a large percentage of IT people have adopted an ‘us vs. them’ attitude toward how they manage technology within an organization. They become obsessively focused on a cat and mouse game of how they can keep users from doing things they don’t want them … Continue reading Gain a Competitive Advantage in an Uncomfortable Way
Microsoft released a wave of new security patches yesterday, but at the top of the list in terms of priority is the zero day vulnerability which affects all operating systems dating back to Windows 95. Interestingly, it seems this bug has been around and included in Microsoft software for at least 19 years, and could … Continue reading Microsoft Patches New Zero Day Vulnerability – But Not for XP
News reports have started to spread widely about a reported theft of BILLIONS of login/password combinations by cybercriminals. We wanted to take a minute to help customers figure out what this means for them, and what they should do. First, one of the best summaries around comes from Brian Krebs who writes an excellent security … Continue reading Widely Reported Mass Theft of Email Accounts
Our company mission statement is “To empower our clients to leverage their technology as a key strategic asset used to accomplish business goals and gain a competitive advantage.” It really speaks to the core of our reason for existence which is not technology for technology’s sake, but technology as a tool to achieve business results. … Continue reading The Effect of Technology Adoption on Your Bottom Line