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Take Advice from Microsoft® When Selecting an IT Partner

Posted on June 6, 2018

Take Advice from Microsoft® When Selecting an IT Partner

As a business owner, you’re faced daily with making the best decisions for your company. Selecting the right IT partner is one of the most critical business decisions in today’s digital world. Tech giant Microsoft® is known as a knowledgeable, trusted IT source for small- and medium-size business. When tasked with making their own selection of an SMB IT partner, they chose itSynergy.

Fifteen years ago, when Microsoft® built its prescriptive guidance on implementing their technology in SMB, they chose itSynergy president Michael Cocanower to serve as the subject matter expert on the project. As part of the Microsoft® trusted team, itSynergy helped define the best practices, the proper infrastructure and an ideal level of strategic planning to meet the specific needs of small- and medium-sized businesses.

The Microsoft® Enterprise Architecture Project
In the late ’90s Microsoft® was asked by large Fortune 100 organizations to create a business plan for running their enterprises on Microsoft® software. Microsoft® accepted the challenge and started the Microsoft® Enterprise Architecture Project (MEAP), building hundreds of servers on the Microsoft® campus and then creating the blueprints for how to successfully run an enterprise on their platform. The project was a resounding success.

Small and Medium Businesses Needed Help Too
It wasn’t long after MEAP was completed that one of the top Microsoft® technicians recognized a huge opportunity – to create the same blueprints for small- and medium-sized businesses.

More than enterprises – who could afford to maintain large internal technical teams – SMBs would need help translating and implementing Microsoft® software within their organizations. Given the greenlight, Microsoft® began to create best practices and procedures to help SMB business owners make quality IT decisions without the support of an IT department.

itSynergy was selected to be one of the subject matter experts on this project.

Work With the IT Partner Microsoft® Selected
As the Microsoft® team embarked on this new endeavor, itSynergy’s Cocanower came back with intelligent and impressive red lines all over Microsoft’s® initial draft. Microsoft’s® lead technician immediately hired itSynergy to create the Microsoft® blueprint for SMBs everywhere.

The Microsoft® IT Solution Series for SMBs was published in the mid-2000s, used by organizations nationwide and internationally, and was a massive success.

Around 2007, Microsoft® evolved the SMB blueprints into software tools and decided to stop maintaining the documentation. However, itSynergy understood the long-term value of helping SMBs make quality decisions around their IT infrastructure to align with larger business goals. This remains the foundation of itSynergy’s strategic technology planning, known as SynergySolutionTM.

Over the years, itSynergy has taken SMB technology systems to the next level and streamlined them into a translatable process:

1. Assess Current Environment – evaluate your current situation to identify areas needing improvement.

2. Create a plan to evolve current activities to SynergySolutionTM– Within areas of improvement, create a process for upgrading

3. Move over to the itSynergy standard – Implement the process agreed upon between the business owner and itSynergy, and over time migrate to itSynergy’s optimized platform with minimal disruption to the organization

You Can Choose the Same Subject Matter Expert as Microsoft®
Some business decisions are easy to make, and some can be very difficult. When it comes to selecting an IT partner who will provide value to your organization, bring noticeable ROI and improve your overall business performance, make the same choice that Microsoft® made years ago.

itSynergy’s understanding of the SMB market and years of experience have continuously set them apart. In itSynergy, you have a partner you can trust. Get in touch with us at 602-297-2400 or online.

3 Dangerous Signs Your IT Provider Isn’t Being Transparent

Posted on April 25, 2018

3 Dangerous Signs Your IT Provider Isn’t Being Transparent Do you remember Magic Eye coffee table books? The kind with the optical illusions that, when placed uncomfortably close to one’s face (nose touching) and slowly pulled away, an image would appear inside the chaos? That’s a little what it’s like to deal with IT personnel … Continue reading 3 Dangerous Signs Your IT Provider Isn’t Being Transparent »

Sample 10 Question End-User IT Audit: Improve Employee Productivity and Efficiency

Posted on January 23, 2018

Sample 10 Question End-User IT Audit: Improve Employee Productivity and Efficiency Do your employees constantly complain about the unreliability of the technology they’re using? Does it seem like something – a printer, a computer, an app feature – is always broken? If so, you’re not alone. According to a Gartner survey of 410 CEOs and … Continue reading Sample 10 Question End-User IT Audit: Improve Employee Productivity and Efficiency »

Solve Nagging IT Headaches

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Solve Nagging IT Headaches The printer isn’t working. The scanner isn’t saving files in the correct location. You can’t share your calendar with co-workers. Your computer is too slow. You might believe these IT issues are just a way of life. They’ll never be resolved no matter what you do. You’ve called your IT provider … Continue reading Solve Nagging IT Headaches »

The Cost of Ignoring Pesky IT Issues

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The Cost of Ignoring Pesky IT Issues When you eliminate friction points within your IT infrastructure, you gain productivity. Common points of IT friction include using technology incorrectly, poor training, and living in the never-ending break-fix cycle. On top of the blow to your peace of mind, IT friction takes its toll on your business’ … Continue reading The Cost of Ignoring Pesky IT Issues »

Manage Annoying IT Stress in Two Steps

Posted on January 18, 2018

Manage Annoying IT Stress in Two Steps You know what we’re talking about. They happen practically every day, and they can make life rough. They’re the “little” technology issues – like not being able to print or being unable to share your calendar.   Technology plays an important role in today’s business world. In fact, … Continue reading Manage Annoying IT Stress in Two Steps »

The Two Types of Single IT Issues that Haunt Your Company

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The Two Types of Single IT Issues that Haunt Your Company It’s just this one problem, but… It would be pretty nice if all you had was one IT issue, huh? But what if that one issue takes over and causes problems for your entire company? Suddenly, one lone complication is as much a problem … Continue reading The Two Types of Single IT Issues that Haunt Your Company »

Be A (Super) Hero: Leverage 365 for Full ROI and Create New Business Advantages

Posted on September 18, 2017

Be A (Super) Hero: Leverage 365 for Full ROI and Create New Business Advantages Set up presentations as fast as a speeding bullet! Analyze reports with x-ray vision! Leap project deadlines with a single bound! Be a super hero – lead your company to success with the power of Office 365! Filled with super powers … Continue reading Be A (Super) Hero: Leverage 365 for Full ROI and Create New Business Advantages »

10 Business-Changing 365 Features You Need to Know About

Posted on September 1, 2017

Expanding Your Horizons: 10 Business-Changing 365 Features You Need to Know About Although Microsoft’s Office 365 was released just 6 years ago, it has surpassed all other cloud-based applications and is now the most widely used enterprise cloud service by user count. Despite its popularity, many O365 users have not expanded their horizons to fully … Continue reading 10 Business-Changing 365 Features You Need to Know About »

The Top 3 Business Challenges Solved by Office 365

Posted on August 7, 2017

Expanding Your Horizons: The Top 3 Business Challenges Solved by Office 365 Microsoft Office has been the mainstay of business applications for decades. It was in late November of 1990 that Microsoft released the first versions of Word, Excel and PowerPoint. Can you imagine a world without those three critical applications? They’re a part of … Continue reading The Top 3 Business Challenges Solved by Office 365 »